Send resume and cover letter (including salary requirements) to careers @ meetingexpectations.com Maintains overall responsibility for smaller projects and specifically assigned project responsibilities on larger, more complex projects, within various functional area(s) on a client account including membership marketing, communications, events, and business development. Reports up to the Sr. staff member with account management responsibility assigned to that client. Principal Duties and Responsibilities/knowledge Association ManagementProvide input, suggestions and recommendations to client.Provide input into client and Association Management Business Unit (AMBU) operations, processes, procedures and policies.Operate in compliance with association specific policies.Respond to client requests in timely, professional manner.Work effectively with volunteer committees and interface with association members.Support the overall goals and objectives of the association through additional responsibilities as required. Membership· Maintain the membership database and ensure the accuracy of its content.· Manage the member renewal and enrollment process.· Handle member inquiries and requests serving as a primary contact for a client’s phone and on-line membership presence.· Produce membership reports.Responsible for membership files and ensures all payments are received and processed.Develop and execute membership recruitment campaigns and marketing efforts. CommunicationsParticipate in association communications campaigns and promotional efforts. Ensure and enforce the consistency of the association brand and key messages. Participate in membership and conference marketing campaigns and activities. Adhere to all communications-related policies and procedures. Write, edit and proofread communications.Provide Web site support and maintenance. Event and Registration ManagementCreate Web-based event and registration systems with the ability to handle multiple events at one time.Process registration applications received though phone calls, online, mail and fax, Provide onsite registration coordination.Track registration client history documents and compile registration reports for each event.Work with accounting to compile invoices and finalize database wrap-up.
MINIMUM REQUIREMENTS· 1-4 years of basic office experience preferably in non-profit membership organizations.Proven success in project management, organization, and administrative duties.Excellent oral and written communication and interpersonal skills, including presentation skills and networking.Experience with association management software preferred.Proficient in Microsoft Office (Word and Excel) required with ability to learn new software.· Bachelor’s degree. ESSENTIAL PHYSICAL FUNCTIONS· Ability to lift 50 lbs· Ability to travel (up to 25%)